Shipping, European Logistics & 0% VAT Policy

European Logistics, Worldwide Dispatch & 0% VAT Policy

Last updated: October 2026

Operating since 1984 from our central distribution hub in Athens, Greece, Fourlanos B2B provides mechanical contractors, commercial facilities, and trade installers with reliable, compliant, and cost-effective freight solutions across Greece, the European Union, and worldwide.

1. Athens Central Logistics Hub

Our strategic Mediterranean location provides immediate access to major European road freight routes, the Port of Piraeus, and Athens International Airport (ATH) air cargo terminals.

  • Warehouse Location: Ioanninon 120 & Xanthippis 82, Athens 104 44, Greece
  • Logistics Desk Contact: [email protected] | +30 210 51 51 777
  • Dispatch Schedule: Daily dispatches Monday through Friday (08:00 – 17:00 EET)

2. Realistic 2-Tier Dispatch & Lead Times

In accordance with our trade standards, dispatch timelines depend on inventory classification:

Inventory Tier Typical Equipment Dispatch Timeline Transport Options
Tier 1: Central Warehouse Stock Standard 2-way/3-way valves, circulator pumps, common damper actuators, boiler spares 24–48 Hours Road freight, standard courier, or emergency express air
Tier 2: Factory Orders & Tender Schedules High-$K_{vs}$ industrial valves, customized pump skids, large tender project BOMs Confirmed on Quote Factory-direct freight or coordinated consolidated container

For urgent facility breakdowns and hospital heating failures, expedited same-day courier dispatch is available for in-stock components upon telephone confirmation.

3. Shipping Destinations & Freight Options

A. Domestic Greece Delivery

  • Small to Medium Shipments: Standard courier delivery within 24–48 hours across mainland Greece and major Aegean/Ionian islands.
  • Heavy Palletized Freight: Heavy circulators, cast-iron valve assemblies, and boiler tanks are dispatched via specialized national transport agencies (metaphorikes).
  • Trade Counter Pickup: Available free of charge at our Athens logistics counter during standard business hours.

B. European Union (Intra-Community Trade)

  • Road Freight (Standard Pallets): Cost-effective, reliable transit across Germany, France, Italy, Austria, Netherlands, Poland, and the Balkan region (typically 4–7 business days).
  • Express Air Cargo: 24–48h express delivery for critical components and plant shutdown replacements.
  • Full Tracking: All shipments include online tracking numbers, weight declarations, and digital dispatch notes.

C. International & Worldwide Export

  • We routinely supply commercial projects in the United Kingdom, Switzerland, Middle East, North Africa, Americas, and Australia.
  • Export Documentation: We prepare all commercial invoices, packing lists, EUR.1 certificates of origin, and electronic export customs declarations (EX-A).
  • Incoterms: Standard international terms are CPT (Carriage Paid To) or EXW (Ex Works Athens Hub).

4. 0% EU VAT Intracommunity Reverse-Charge Rules

For commercial contractors and business entities registered for VAT within the European Union (outside of Greece), Fourlanos B2B provides 0% VAT intracommunity reverse-charge invoicing pursuant to EU Directive 2006/112/EC.

How to Qualify:

  1. Provide your registered legal company name, billing address, and valid European VAT identification number during checkout on our E-Shop or on your RFQ.
  2. Our systems perform real-time automated verification against the European Commission VIES (VAT Information Exchange System) database.
  3. Upon positive verification, VAT is automatically zero-rated (0%) on your official commercial invoice.
  4. The buyer assumes responsibility for self-accounting the VAT under the reverse-charge mechanism in their domestic EU member state.

5. Industrial Packaging & Handling Standards

Commercial hydronic components and electronic building controls require rigorous packaging protection:

  • Heavy Pumps & Cast-Iron Valves: Banded securely on Euro-pallets with corner guards, moisture-resistant shrink-wrapping, and heavy-duty timber crating where necessary.
  • Electronic Actuators & Climate Controls: Shipped in original anti-static factory packaging with shock-absorbing foam lining to prevent calibration drift during transit.
  • Dangerous Goods / Flammables: Handled strictly according to ADR/IATA regulations with appropriate hazard labeling and safety data sheets (SDS).

6. Delivery Inspection & Claims Protocol

Mechanical equipment must be inspected upon physical arrival:

  1. Carrier Sign-Off: If any outer carton or pallet wrapping appears damaged, crushed, or tampered with, note “Damaged on Arrival” on the carrier’s delivery slip before signing.
  2. Discrepancy Reporting: Report any shortage or damage in writing to [email protected] within 48 hours of delivery, including high-resolution photos of the packaging, manufacturer label, and serial number.

7. Logistics Desk Contact

For urgent freight estimates, project delivery tracking, or customs queries: